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Ride Experience Workshop

Book My Bike In
Book My Bike In


Bicycle Workshop Booking

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Supported in the United Kingdom & Ireland

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Book My Bike In

Prime Bike Service – available for all bikes

Please note, this service does not include suspension specific services or e-bike specific services.

If you require any specific or additional services, please contact us on 0330 1798297 or email


  • Index gears and ensure smooth shifting
  • Identify any cables in need of replacement


  • Check alignment, lever operation, pad wear and performance
  • Check pads and advise as necessary


  • Check chain for wear, stretch and appropriate chain length

36-Point Safety Check

  • Inspection of the frame components looking for signs of excessive wear and potentially dangerous condition
  • Ensure all bolts are fastened at correct torque


  • Strip and degrease entire drivetrain
  • Rebuild and lubricate
  • Check derailleur alignment


  • Check wheel trueness, true where necessary
  • Check tyres condition
  • Brake & dropper post bleed
  • Check for signs of excessive air and bleed as required


  • Strip all parts down to the frame and fork
  • Check surfaces and threads for wear and damage
  • Clean and degrease all parts


  • Inspect hubs, headset, bottom bracket bearings and advise/adjust/replace as necessary


  • Rebuild, regrease and lubricate


  • Full wash, clean & polish